Frequently Asked Questions

Everything you need to know about your luxury shopping experience.

Are all your products authentic?

Yes, Iguana Sell is an official distributor for all brands we represent. Every item is 100% authentic, brand new, and comes with the original manufacturer's warranty and packaging.

What are your shipping times and costs?

We offer express worldwide shipping. Orders are typically processed within 24 hours. Delivery times range from 1-3 business days depending on your location, with free shipping available on orders over a specific threshold.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, you can request a return through our customer service portal.

Do you offer international shipping?

Absolutely. We ship to over 100 countries worldwide using premium couriers like DHL and FedEx to ensure your luxury items arrive safely and promptly.

Can I track my order?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various secure financing options to make your purchase as convenient as possible.